Privacy Policy

Information we process

Account services use your email, secure password verification information, verification-code records, sessions and policy acceptance records. Creation services process the prompts, lyrics, audio, project data and generated music, MIDI or scores you choose to submit. Orders, payment status, credit usage and refund records support purchases and service delivery. Necessary network, browser, request and error records support security and troubleshooting.

Local storage and permissions

Cookies and browser storage retain sessions, language, preferences and local drafts. Clearing them can sign you out or remove unsaved local work. Microphone access is requested when you choose to record; you can revoke permission in your browser. Local editing is different from submitting content for server processing or cloud storage.

Service providers

Infrastructure, email, payment and model providers process information necessary for the requested operation. Payment providers handle checkout and payment status. Selected models or their API channels receive the prompts, lyrics or audio needed for your task. Providers and processing locations vary by feature; some channels may process data outside your country. Contact support before uploading if you need clarification about a model’s recipient, location or authorization. This notice is not blanket consent for processing that requires a separate notice or consent.

We do not sell personal information. Legally required disclosures are limited to the necessary scope.

Voice references and works

Private voice references, features, names and authorization records are saved for your requested voice tasks. They are not made public to other users or used by this feature to train public models. Only submit your own voice or appropriately authorized recordings. Deleting a voice reference does not automatically delete completed works unless you select that option. Imported copies are separate from the original music material. Running tasks must finish or be cancelled before the corresponding deletion.

Retention and protection

Account and project data are retained as needed to deliver the service. Free generated audio is normally retained for 7 days and paid generated audio for 30 days; music generated during active membership is not cleaned up while membership remains active. See your materials for applicable expiry and storage rules; audio, MIDI, projects and transaction records have different retention rules. Saved private voice references remain until deleted or otherwise lawfully processed, rather than disappearing when you close the page. Order, security and agreement records may need to be retained for service and legal requirements. Protected recovery copies may remain for their applicable retention period; deletion is not a promise of immediate erasure from every backup. Contact support for the retention and deletion scope of your account.

Access controls, transport protection and necessary security measures limit access to data. Security incidents are handled with remedial action and notices where required.

Your requests

You can request access, a copy, correction, deletion, withdrawal of consent or account closure. Use available project, material and voice deletion controls, or contact support with your account email and request scope. Never send passwords or verification codes. Requests are handled after necessary ownership verification, with an explanation of the outcome or any retention requirement. Withdrawal does not invalidate prior lawful processing. Pending tasks, orders and refunds need to be addressed before account closure.

Children and changes

Minors should use paid services with guardian guidance. Users under fourteen should not independently register or upload personal information or voice references; a guardian should contact support first about appropriate authorization and safeguards. Guardians can report unauthorized collection for investigation and handling.

Important changes receive appropriate notice, and renewed consent is sought where required. You can save this page using your browser.